This page provides information about who we are and the legal terms and conditions that may apply to your use of the Bookers website and any product or service you order from Booker Spalding Ltd.

Bookers Spalding Contact Details

If you would like to get in touch with Booker Spalding our contact details are as follows

Booker Spalding Ltd
P O Box 38 787, Petone, Wellington, 5045, New Zealand
144-146 Hutt Road, Petone, Wellington 5012, New Zealand
Phone: 0800 161 614 (NZ)
Email: info@bookers.co.nz

General Terms & Conditions

These terms and conditions apply to your use of the Bookers website at www.bookers.co.nz and (the "website"). Please read these Terms and Conditions carefully. By accessing, browsing, using or registering with the website, you confirm that you have read, understood and agree to these Terms and Conditions in their entirety.

Website Ownership

This website is owned and operated by Booker Spalding Ltd which is a company registered in New Zealand, GST number is 010-579-929. Unless we say otherwise, the terms "BOOKER SPALDING", "Booker Spalding", Bookers, "we" and "us" on this page to refer to our registered company name, Booker Spalding Ltd.

Your Use of this Website

You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else, or that restricts or inhibits others’ use of the website. You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use, you may not without our prior written consent:

• Copy, reproduce, use or otherwise deal with any content on the website

• Modify, distribute or re-post any content on the website for any purpose

• Reproduce, crawl, frame, link to or deep-link into this website on or from any other website

• Use the content of the website for any commercial exploitation whatsoever

Use of this Website Outside New Zealand

The materials on this website are displayed for the purpose of promoting products and services in New Zealand. Access to the website from outside New Zealand may be blocked.

Ownership of Rights

All rights, including copyright and other intellectual property rights, in and to this website are owned by or licensed to Booker Spalding Ltd.

Accuracy of Content

To the extent permitted by applicable law, Booker Spalding disclaims all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Booker Spalding or any of its group companies.

User Responsibility

Booker Spalding uses reasonable efforts to ensure that this website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this website (including any content on it or any website accessible from it) will not cause damage to your computer or other device.

It is your responsibility to ensure you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other device.

Except where required by applicable law, Booker Spalding shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.

Links to Other Websites

From time to time we may place links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, Booker Spalding cannot accept any liability in respect of the use of these websites.

Product & Service Descriptions

We have taken reasonable precautions to try to ensure that prices quoted on the website are correct and that all products have been fairly described. However, when ordering products or services through the website, please note that:

• Orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this website

• The weights, dimensions and capacities shown on the website are approximate only

• Whilst we try to display the colours of our products accurately on the website, the actual colours you see will depend on the device used and we cannot guarantee that display of any colour will accurately reflect the colour of the product on delivery

• All items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available and we may offer alternative product(s) or service(s).

Payment

Our website accepts Visa, Mastercard and Bank to Bank payment methods. Our business trading name is 'Booker Spalding’ and this is the name which will appear on your bank statement.

New Zealand dollars will show in the pricing boxes.

Payment Security

Booker Spalding does not receive or retain details of your credit card. The credit card transaction is completed by an authorised third party payment provider (Stripe) using an encrypted secure payment mechanism.

If you are unsure about any aspect of our product pricing or online payment security please contact email us.

Password/Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Booker Spalding shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Order Acceptance

We accept orders for delivery anywhere within New Zealand.

Please note that completion of the online checkout process does not constitute our acceptance of your order. Acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.

We will notify you by email to confirm we have received your order.

All products that you order through the website will remain the property of Booker Spalding until we have received payment in full for those products.

During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed.

All card payments are subject to authorisation by your card issuer.

If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them. If you do not do this within 20 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order.

If we cannot supply you with the product or service you ordered, your order will not be processed – we will inform you of this in writing and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

Shipping & Delivery

Please refer to the Shipping & Delivery Policy provided separately.

Returns

Please refer to the Returns Policy provided separately.

Data Protection and Privacy Policy

We will never make your personal details available to other companies. Booker Spalding will hold your personal details to process your order and/or maintain your account.  We do not collect or hold credit card details. 

Specifically, as follows. 

We will only collect information from you to enable the processing and delivery of your items ordered. 

Only necessary information such as name, address, items ordered, and sizing information is collected during the online ordering process. 

No information is shared with or sold to any other organisation. 

You have the right to contact us at any time to view, amend or remove the data we hold. 

The contact details for Booker Spalding are at the top of this page. 

Changes to these Terms and Conditions

We reserve the right to change and update these Terms and Conditions from time to time and recommend that you revisit this page regularly to keep informed of the current Terms and Conditions that apply to your use of the website. By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our Terms and Conditions.